Warranties

Standing behind every playspace we build

Playworld Systems guarantees the quality of every product we make and every playspace we build. We’re the company that set the standard for lifetime warranties, and many of our products come with the best warranties in the industry.

Playworld® & PlayDesigns® Products

• Lifetime on steel and aluminum posts, all stainless steel hardware, clamps, Ts, deck hangers, post caps, and cast aluminum parts, except as otherwise specified below

• 25 Years on Spring Mates® and PlayPals® aluminum castings, steel coil springs, and steel C-springs

• 20 Years on all recycled plastic lumber

• 15 Years on all perforated steel decks, rails, loops, rungs, fitness systems, sheet steel, and rotomolded and sheet plastic components; Eco-Armor™ panels, roofs, and crawl tubes; stainless steel slides, aluminum slides, and PlayWeb™ tubular steel parts

• 10 Years on all fiberglass signage, RockBlock® handholds, Indoor Climbing Wall handholds, accessible swing seats, steel-core cable, Fun Centers™, and precast concrete products, including Climbing Boulders™ and Diggables made from Polyfibercrete®

• 5 Years on all Cushion Play®, swing seats, ground based play moving parts, Border Timbers, and site amenities, including all benches, tables, litter receptacles, and bike racks

• 1 Year on Indoor Climbing Wall mats, all other moving parts, and any other materials not covered above

Playworld® & PlayDesigns® Shade Products

• 20 Years on steel posts, all hardware, clamps, shackles, wire, post caps and cast aluminum parts

• 10 Years on steel tensioning devices and shade fabric components (download Warranty Certificate below for complete terms and conditions)

NEOS® Products

• 10 Years on rotomolded and sheet plastic components

• 1 Year on lenses and light tubes; all electronic components, including all wiring harnesses, LEDs, computer boards, buttons, speakers, scoreboard, and related hardware

• An extended 3-year NEOS® parts-only warranty is available for purchase. Contact your authorized Playworld Systems representative for more information.

LifeTrail® Products

• Lifetime on steel posts and stainless steel hardware

• 10 Years on all steel weldments, grab bars, seat posts, ancillary steel equipment, rotomolded plastic components, and fiberglass signage

• 5 Years on all moving parts

• 1 Year on all other materials not covered above

Complete Terms, Conditions, and Limited Warranty

For Playworld Systems’ complete terms, conditions, and limited warranty, download our Warranty Certificate now.